Contact Us
We'd love to hear from you! Reach out and we'll get back to you as soon as possible.
Email: ella@handlethat.co.nz
Frequently Asked Questions
How long does shipping take?
We aim to dispatch all orders within 1–3 business days. Delivery times vary depending on your location within New Zealand.
Do you ship internationally?
At this stage, we ship within New Zealand only. Stay tuned for updates!
What condition are your items in?
All of our preloved items are carefully inspected and described accurately. Condition details are listed on each product page.
Are your items authentic?
Yes — authenticity is our top priority. Every item is verified before being listed in our store.
Returns & Refunds
As all items are preloved, we encourage you to review product descriptions and photos carefully before purchasing. Please refer to our Refund Policy for full details.
Terms of Service
By shopping with HandleThat, you agree to our Terms of Service.